Frequently Asked Questions

Answer

I don't have a credit card. How can I pay for courses?

Make out the cheque to Australian Nursing Federation CPE website

Address it to

Attention. Federal Finance Officer

Australian Nursing Federation

Level 1, 365 Queen St

Melbourne VIC 3000

Pls Include Name, Email Address, Membership Number, State and Topics required. You are welcome to purchase more than one topic at a time via mail.

How do I resume a topic I have purchased in a previous session

1. Simply log back in making sure you enter the exact same membership number as entered previously.
2. In main menu click on "VIEW TOPICS"
3. You should see white "VIEW" links beside the topics you have purchased. If not contact technical support

 Can I print the tutorial?

 I can't view the tutorial

Tutorials are provided in two formats for compatibility. Try clicking on the alternative format ( Flash or HTML). To view FLASH format you may need to download FLASH player for your PC (especially if your PC is more than 2 years old). Download FLASH by clicking here

Make sure you give your computer a good 60 seconds to load the tutorial. If you are on dial-up and have selected FLASH, you may have to wait a number of minutes but the tutorial should eventually appear. If it doesn't, and you have tried everything else, Contact technical support

OK, I've studied the tutorial and am now ready to do the assessment but don't know how to get back to it

1. Simply log back in making sure you enter the exact same membership number as entered previously.
2. In main menu click on "VIEW TOPICS"
3. You should see white "VIEW" links beside the topics you have purchased. If not contact technical support
4. Click VIEW and then you should see the "View Tutorial / Attempt Assessment menu"
5. Click Attempt Assessment

I've made a typo or error when entering face to face training into my CPE record.